We Can Help With

 

Advice and Support

  • Welfare Benefit Rights - Check what you can claim and get help with applications, reviews, or benefit problems.

  • Housing - Understand your housing options and get help to prevent eviction or resolve housing issues.

  • Community Care - Access services and support that help you stay safe, independent and well at home.

 

Digital Support

  • Help using online council and government services

  • Booking housing repairs and services

  • Reporting changes to your circumstances

  • Applying for free or discounted public transport, Blue Badge & Taxi Card

 

Referrals and Crisis Support

We can refer you for specialist help with:

  • Repossession or eviction

  • Bailiff action

  • Debt & financial difficulties

  • Utility disconnection (gas, electricity, water)

 

How to Access the Service

Appointments Only

  • Available: Mondays & Tuesdays

  • Opening Hours: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm

  • Phone: 020 8459 4201 

  • Book an Appointment:
    Call during service hours to schedule your appointment.

📍 Address: Rear of 108 High Road, Willesden, London, NW10 2PP

 
Outreach Welfare Benefits Service

New residents: Please attend our sessions to access support. Tickets are issued on a first-come, first-served basis.

Locations & Times:

📍Willesden Green Library – 95 High Road, Willesden Green, London, NW10 2SF
     Monday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm

📍Harlesden Library – Craven Park Road, Harlesden, London, NW10 8SE
    Wednesday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm

 

Food Bank Vouchers

If you're struggling to afford food, you are not alone. We can provide e-voucher through our partnerships with Ealing Food Bank or refer you to Sufra NW London Food Bank .

How to Access:
Simply speak to a member of our team during any of our services, and we’ll guide you through the process.

 

Understanding Universal Credit

Your Rights, Your Income, Your Future

Gain confidence in managing your Universal Credit claim.

Join our free, interactive workshop to learn how deductions, sanctions, and benefit rules may affect you. Discover your rights, understand how to challenge decisions, protect your income, and access support when needed.

Date: Thursday, 22 April 2027
Time: 11:00 am – 1:00 pm
Register your interest: info@bhcac.org.uk

Know your rights. Protect your income. Claim with confidence.